At royalebd, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data. We believe in being straight with our players — no confusing legal language, no hidden practices.
Six things every royalebd player should know about how we handle personal information.
royalebd ("royalebd", "we", "us", "our") operates the online casino and sports betting platform available at royalebd.casino. We are the data controller responsible for the personal information you provide when using our platform.
This Privacy Policy applies to all players, visitors, and users of the royalebd platform, including the website, mobile app, and any related services. It explains how we collect, use, store, and protect your personal data, and what choices you have regarding that data.
If you have any questions about this policy or how royalebd handles your data, you can reach our support team at [email protected] at any time.
Note: This Privacy Policy should be read alongside our Terms and Conditions. Together, these documents govern your relationship with royalebd.
royalebd collects personal data in several ways — directly from you when you register or use the platform, automatically as you interact with our services, and occasionally from third-party verification providers. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, mobile number | Registration form |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration, pages visited | Automatically via platform analytics |
| Communications Data | Support chat transcripts, emails sent to royalebd | Customer support interactions |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification purposes and with your explicit consent.
Important: You are not required to provide all requested information, but certain data — such as your name, date of birth, and mobile number — is mandatory to create and operate a royalebd account.
royalebd uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected.
Your Choice: Marketing emails from royalebd are always opt-in. If you no longer want to receive promotional messages, simply click the unsubscribe link in any email or contact our support team.
royalebd processes your personal data on one or more of the following legal bases, depending on the specific purpose:
royalebd does not sell your personal data. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this Privacy Policy. All third parties we work with are required to handle your data securely and in accordance with applicable privacy laws.
The categories of third parties with whom royalebd may share your data include:
Never Sold: royalebd will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. This is a firm commitment, not just a policy statement.
royalebd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. A cookie is a small text file stored on your device when you visit a website.
We use three categories of cookies on the royalebd platform:
You can manage cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the royalebd platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
royalebd retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods depend on the type of data and the reason it was collected.
When data is no longer required, royalebd securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a royalebd player, you have a number of rights regarding your personal data. We take these rights seriously and will respond to all valid requests within 30 days.
To exercise any of these rights, contact our support team at [email protected]. We may need to verify your identity before processing your request. There is no charge for exercising your rights, though we may charge a reasonable fee for manifestly unfounded or excessive requests.
royalebd takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.
While royalebd takes every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your royalebd account and to enable two-factor authentication for an extra layer of protection.
Stay Safe: royalebd will never ask for your password via email, live chat, or phone. If you receive a message asking for your password, do not respond — contact our support team immediately.
royalebd is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.
If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on royalebd, please contact us at [email protected] so we can investigate and take appropriate action.
royalebd may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered players by email and display a prominent notice on the platform.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically to stay informed about how royalebd protects your privacy. Your continued use of the platform after an update constitutes your acceptance of the revised policy.
Tip: Bookmark this page so you can easily check back whenever you want to review our current privacy practices.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way royalebd handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.
When contacting us about a data request, please include your registered email address and account ID so we can locate your account quickly and handle your request efficiently.
Your data is safe with us. Register your free account today and enjoy a secure, fair, and transparent gaming experience built for Bangladesh players.